This Privacy Policy explains how Here For You collects, uses and shares your personal information when you use this website and our services.
Data controller
Here For You is run by Naomi Higa. Naomi Higa is the data controller responsible for your personal information under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Personal information we collect
Here For You may collect the following personal information:
- Your name, email address and contact details
- The contents of your enquiries and messages
- Booking details
- For CV and career services: the information about your work history and career that you choose to share with us
- For Practical Support: details of the property, photos, and documents such as tenancy and deposit paperwork
- For organisations: the contact details of your team
Payments are made by bank transfer, so your payment details appear on our bank statement and in our accounting records.
If you share health or other sensitive personal information during a consultation, we will only use it where necessary to provide the service, subject to applicable data protection law.
Information collected automatically
Here For You may also collect technical information about how the website is used, such as pages visited and device type, using cookies and analytics tools.
How we use your personal information
Here For You may use your personal information to:
- Reply to your enquiries
- Take bookings and payments
- Provide the services you ask for
- Keep records required by law
- Improve the website
Our legal bases are:
- Providing the service you have asked for (contract)
- Our legitimate interest in running and improving the business
- Legal obligations, such as tax records
- Your consent, where you give it (for example, for non-essential cookies)
Who we share your personal information with
Here For You may share your personal information with:
- Service providers that help us run the service, such as our bank, email and web hosting
- The people we contact on your behalf when you ask us to, such as a landlord, letting agent or employment lawyer
- Professional advisers, such as accountants
- Authorities, where the law requires it, for example HMRC
Service providers use your information to provide their service to us. We do not sell your information.
Where it is processed
Our providers may process your information outside the UK. Where this happens, we take steps to make sure the safeguards required by UK data protection law are in place.
How long we keep your personal information
We keep personal information only for as long as necessary for the purposes described above:
- Enquiries: up to 12 months after our last contact
- Client files (CVs, résumés and career-related documents): normally up to 12 months after the service ends
- Payment and accounting records: for the period required under UK tax law
We may retain relevant information for longer where necessary to meet legal obligations or deal with disputes.
Your rights
You have the right to:
- Ask us for a copy of your information
- Ask us to correct or delete it
- Restrict or object to how we use it
- Ask for it in a portable format
- Withdraw your consent at any time, where we rely on it
To do so, use the contact form on this website or email us at contact@here-for-you.net. If you are not happy with how we handle your information, please tell us first through the same form, and we will acknowledge your complaint within 30 days. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
This website uses cookies and similar tools. Where required, we ask for your consent before using non-essential cookies. You can also control cookies in your browser settings.
Changes to this policy
We will post any changes on this page and update the date at the bottom.
Contact us
You can contact us about your personal information through the contact form on this website, or by email at contact@here-for-you.net.
Last updated: 15 October 2026